Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy. This cancellation policy explains how you can modify or cancel these types of purchases.

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Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the subscription duration and frequency you select.

Your payment details will be stored securely, and you will be charged automatically for each delivery, unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their duration. If you do not wish to renew your subscription, you may cancel it at any time.

You can cancel or modify your subscription in two ways:

• By logging into your customer account and managing your subscription from there.
• By contacting our support team at support@mynolen.com

Your order confirmation email also contains a link where you can access and manage your subscription.

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Pre-Orders

When you purchase a pre-order, you are buying a product that is currently out of stock or soon to be available.

We may collect no payment or a partial deposit at checkout, store your payment method, and charge the remaining amount once the product becomes available and is fulfilled.

You may cancel a partially paid pre-order if the order has not yet been fulfilled.

If the order has already been fulfilled, it cannot be canceled, but you may request a full or partial refund according to our Returns Policy.

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Try Before You Buy

When you purchase a try before you buy item, we authorize your payment method before the order is fulfilled.

You will have a specific time period to decide whether you want to keep the item.

If the item is not returned within that time period, your payment method will be automatically charged for the full amount.